Privacy policy Flowa – Event Manager

DO-IT Online B.V., trading under the name Flowa – Event Manager, located at Exa 59, 6902 KH Zevenaar (the Netherlands), is responsible for the processing of personal data as described in this privacy policy.

Contact details

Flowa – Event Manager
Exa 59
6902 KH Zevenaar
+31 316 295399

Jaap Peerenboom is the Data Protection Officer of Flowa – Event Manager. He can be reached at avg@wijzijnweb.nl.

Personal data we process

Flowa – Event Manager processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

First and last name
Gender
Address details
Phone numbers
Email addresses
Data about your activity on our website
Internet browser and device type

Why and on what basis we process personal data

Flowa – Event Manager processes your personal data for the following purposes:

Creating you as a customer in our accounting software and keeping records
Sending newsletters for marketing purposes, in particular to inform you about our services
Being able to call or email you where this is needed to carry out our services
Informing you about changes to our services and products

Automated decision-making

Flowa – Event Manager does not make decisions based on automated processing about matters that could have significant consequences for individuals.

How long we keep personal data

Flowa – Event Manager does not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Accounting

Personal data

First and last name
Address details
Phone number
Email address

Retention period: 7 years

Reason: This data is kept in our accounting software (Exact). We are legally required to retain this data for 7 years.

Marketing purposes

Personal data

First and last name
Address details
Phone number
Email address

Retention period: For as long as you are a customer

Reason: For the period you are a customer, we use this data for marketing purposes such as newsletters. The CRM system is cleaned up annually. When you are no longer a customer, we no longer use this data.

Flowa – Event Manager does not sell your data to third parties and only shares it where this is necessary to perform our agreement with you or to comply with a legal obligation.

With companies that process your data on our behalf, we conclude data processing agreements to ensure the same level of security and confidentiality. Flowa – Event Manager remains responsible for these processing activities.

Cookies or similar techniques we use

Flowa – Event Manager uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in your computer, tablet or smartphone browser on your first visit to this website.

Flowa – Event Manager uses cookies with a purely technical function to make the website work properly and to remember your preferences. We also use cookies to optimise the website and to analyse browsing behaviour so we can tailor content and advertisements.

On your first visit to our website we informed you about these cookies and asked for your consent to place them.

You can disable cookies through your browser settings. You can also delete previously stored information there.

Version: June 2022